Overwatch x Twitch: Support a Streamer – News

Q. Can I participate in the campaign if I do not own Overwatch? 

A. Any viewer with a Twitch account can participate in the campaign to receive an Overwatch item code. However, reward redemption codes can only be redeemed on Battle.net from any country that Overwatch is available. 

Q. How can I confirm which channels are eligible for the campaign? 

A. The full list of eligible participating channels and the campaign period dates are listed above. If a Twitch channel does not appear on that list, they are not eligible for the campaign. Double check that the Twitch channel you are watching is currently live, that it is streaming Overwatch during the campaign period, and its name is listed in the campaign by viewing the list above if you wish to participate in this campaign.  

Q. How do I gift a subscription on Twitch? 

A. Users must first log into Twitch, using either a PC or mobile device. Subscriptions cannot be gifted anonymously if you wish to participate in this campaign. Purchases may be made on either a mobile device or your PC.  

Detailed information on gifting subscriptions, including how to purchase them can be found here

Q. How many subscriptions do I need to gift? Which Tier(s) are eligible for the campaign? 

A. To qualify for the reward redemption code, users must gift (3) subscriptions of any tier, or any combination of tiers towards an eligible channel, as long as their cumulative support is three total gift subscriptions. The (3) gift subscriptions may be purchased at once, or one at a time over the course of the campaign, across multiple eligible participating channels, or done on a single eligible participating channel.  

Q. I received (3) gift subscriptions prior to or during the campaign. Am I eligible for a redemption reward code?  

A. No. Redemption reward codes can only be earned by purchasing (3) gift subscriptions to an eligible participating channel that is streaming Overwatch during the campaign period. Receiving a Gift Sub, or continuing a Gift Sub during this period does not qualify for a redemption reward code.  

Q. What should I do if I have a problem completing gift subscription purchases on Twitch? 

A. First, make sure that you are trying to complete a purchase in one of the eligible participating Twitch channels that appear above. Most commonly, refreshing the page, or trying a different payment method can help. For mobile purchases, please allow a moment to refresh. If you require further assistance, contact the Twitch Support team by reading common troubleshooting FAQs and common fixes here

Q. Can I track how many eligible gift subscriptions I have done for the campaign? 

A. While there is not a centralized location to track progress in the campaign, users may refer to their Twitch Payment History to review recent purchases of gift subscriptions to eligible channels. This should be used only as a reference for successful gift subscription purchases and does not guarantee the gifted subscriptions qualified for the campaign. 

Q. Where can I find my campaign rewards once I’ve earned them? 

A. The campaign reward code will be delivered to the user’s Twitch notification inbox once they have been earned. The notification inbox can be found to the right in the top navigation bar on Twitch. The codes will remain there until the user deletes the message, or until the message expires. 

Q. What should I do if I’m having a problem receiving my code on Twitch? 

A. Campaign reward code delivery can take up to 24 hours to be delivered once earned. The code will remain there until the user deletes the message after completion of a qualifying purchase. 

If after waiting 24 hours and verifying that your purchases were made towards an eligible streamer that was live streaming, please contact Twitch Support here while logged in.  

Q. What should I do if I received my reward redemption code on Twitch, but I’m having a problem redeeming the items on Battle.net? 

A. If you have successfully received your reward redemption code on Twitch and are having problems redeeming reward items in Battle.net, please contact Blizzard support here for questions or support regarding redemption of reward redemption code. 

Q. What regions are participating in the Support a Streamer campaign?  

A. Participating regions include North America, Latin America, Europe, The Middle East, Africa, South Korea, Japan, Taiwan, Southeast Asia, Australia, and New Zealand. 

Offer applicable to purchase of three (3) non-anonymous gift subscriptions of any tier on eligible channels live streaming ‘Overwatch’ category; purchases may be made across multiple eligible channels. Anonymous gift subscriptions are not eligible. Offer not available where Overwatch is not available for sale. Twitch reserves the right to modify or cancel this offer at any time. Offer is non-transferable, may not be resold, and may only be redeemed once per user. Offer will be invalid if you violate any of these terms. Gift subscriptions are subject to the Twitch Terms of Sale. Please visit help.twitch.tv for questions or support regarding receipt of reward redemption code. Please contact Blizzard support for questions or support regarding redemption of reward redemption code, as responsible for redemption of the offer. Offer available from June 29, 2022 at 11:00 a.m. PT to July 20, 2022 at 11:00 a.m. PT. Reward redemption codes expire on 12/22/2022 at 11:59 p.m. PT, and can only be redeemed on Battle.net (information on activating a product on Battle.net available here) and reward redemption codes available only for the PC versions of Overwatch. 

Original source: https://playoverwatch.com/en-us/news/23822251/overwatch-x-twitch-support-a-streamer/

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